closed 10th Nov 2023
Parts Advisor job
Job Details
Job Description
Volvo Truck and Bus are one of the World’s leading manufacturers of commercial vehicles. At Volvo Truck and Bus North & Scotland we are passionate about what we do and who we are. We believe our employees are our greatest asset to enable us to deliver excellent service to our customers. Our culture promotes training and development to help individuals reach their career goals and encourages positive working relationships between staff and managers where ideas are valued.
We currently have a fantastic and rare opportunity for a Parts Advisor to join our team based at our Perth depot. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships whilst maximising stock availability through efficient parts stock management.
Shift Pattern
Day Shift: 08.00-16.30 Mon -Thurs and 08.00-15.30 Friday
Back Shift: 14.30-23.00 Mon -Thurs and 13.30-21.00 Friday
08.00-13.00 Sat
Your responsibilities within the role will include, however may not be limited to the following:
- Process telephone enquiries, take customer orders accurately and supply the required parts to the correct specification
- Front counter sales including managing customer order number process
- Ensure that the correct ordering and delivery procedures are adhered to
- Proactive customer sales, including managing price support process.
- Facilitate developing local promotional offers
- Participate in workshop production and customer service administration team meetings
- Attend appropriate training and development sessions and activities
- Ensure invoices/credits are properly and accurately raised for goods supplied or returned
You’ll receive:
- Competitive salary
- Overtime opportunities
- 33 days holiday (inclusive of Bank Holidays & increasing with length of service)
- Company bonus scheme
- Contributory Pension scheme + Health Cash Plan + Life Insurance
- Excellent Training and development opportunities
- Cycle to work scheme
- Discounts on High St Retailers, travel, cinema, gyms and many more
If this sounds like a role that you would be interested in and you are looking for your next exciting career challenge, then we would love to hear from you!
Additional Benefits
- Company Pension
- Bonus Scheme
- Private Healthcare
About the Company
The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.
The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.
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