Head Of Service 211/572

Motus Commercials

About the role

Motus Commercials has 4 approved DAF Commercial Vehicle dealerships located in Carlisle, Penrith, Workington and Dumfries and is on the lookout for a dedicated and knowledgeable Commercial Vehicle Head of Service to oversee the Solway Region.As our new Head of Service, you will oversee our Brilliant Team which will see you working. 5 days per week – Monday to Friday, 8.00am - 18.00pmBonus Opportunity - 25% of salaryFrom day 1 as a Motus Commercials colleague, you will have access to a comprehensive benefits package including:• Company vehicle for business and personal use• Holiday allowance of 25 days plus bank holidays • A pension that pays through salary sacrifice matched contributions up to 8%• BUPA medical insurance • Life assurance 2 x salary • Career development pathways• Vehicle purchase discount • Employee discounts with the Network Benefits • Employee assistance programme • Colleague introduction award • Great career development • Onsite mental health first aiders • Seminars providing education on mental, physical and financial wellbeing• Being Brilliant Awards• Engagement & Charity EventsAs a Head of Service at Motus Commercials we will be looking for you to be able to demonstrate:• Brilliant leadership skills.• Service department experience• Clear vision in achieving business goals.• Excellent communication skills both verbal and written.• Clear vision in achieving business goals.• An ability to motivate and inspire team members to exceed targets.• An ability to build and maintain strong working relationships with both colleagues and customers.• An understanding of the demands of the role and the time and attention needed to produce impressive results.• A good eye for detail in recognising opportunities to help drive forward the succession of the Service business.• A methodical approach to work.• An ability to perform well under pressure.It would be advantageous if you had:• DAF Product experience• Knowledge of Kerridge systemsMain duties will be:As a Motus Commercials Head of Service, you will be responsible for proactively leading the efficient operation of the Service departments within the Solway Region, to deliver inspirational service to all our customers both internal and external and ensuring that we deliver the financial plan for the Service business.• Deliver a high level of customer satisfaction and business development.• Instil a high-performance culture, supported with development plans for the region’s population, aligned with the group’s values.• Ensuring the regional service departmental profit budget is exceeded.• Maximised workshop loading with leading utilisation, efficiency and productivity performances.• MOT first time pass rates >98.00%• Meet or exceed all manufacturer targets, initiatives and benchmarks.• Proactively manage regional service provisions• Address underperforming areas, understanding what needs to change and setting them up for success, delivering sustainable profitable growth.• Work closely with the regional management team, sharing best practice and development opportunities.• To respect the property of the Company and any property for which the Company is responsible, or which is in their care.• To enjoy your time as a Brilliant Colleague within Motus Commercials.Together We Make a Difference and it is our ambition to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Should you wish to apply and be part of the Brilliant Team at Motus Commercials you can text MOTUS SOL to 66777, apply via the system and you can be assured your application will be acknowledged in a timely manner. Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So, no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future. Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for. As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.