Mercedes-Benz Assistant Parts Manager
Ciceley Commercials
About the role
Mercedes-Benz Assistant Parts ManagerJob title: Mercedes-Benz Assistant Parts ManagerLocation: CarlisleHours: Full TimeSalary: CompetitiveTake the next step in your career with Ciceley Commercials Ltd as an Assistant Parts Manager at our Carlisle dealership.This role demands strong leadership, communication, and problem-solving skills to ensure efficient, high-quality service delivery. This role is directly involved in supporting the Aftersales manager in day-to-day running of the Parts department, serving general public & trade customers, and the supply of our own workshop.The main duties will include:· Managing inventory· Receiving and picking of orders· Carrying out daily/weekly stock checking· Ensuring parts store is kept tidy and organised· Assisting with pre-picking of parts for the workshop· Assisting and supervising other team members· Planning efficient van delivery routes through use of company resource· Supervision of van delivery drivers· Driving sales to meet targets· Developing and motivating the Parts team through use of KPI’s· Ensuring excellent customer service to both retail and trade customers· Assisting the Aftersales Manager with daily operations· Ensuring compliance with current regulations.Essential Criteria· Practical experience in an After Sales environment· Basic computer skills· Good verbal and written communication skills· Demonstrate a ‘can do’ positive attitude to challenges with the capability of bringing forward potential solutions· Demonstrate leadership skills through effective delegation whilst developing a ‘thinking team spirit’· Numerate· Hard working with the ability to work under pressure· Enthusiastic and dedicated approach to work· Organised work ethic· Safe and responsible work manner· Customer focused· Reliable and punctual· Full UK Driving LicenceBenefits· 23 days holiday plus bank holiday· Additional days holiday following 5 years’ service (max 3 days)· Cycle to Work Scheme· Travel and Lifestyle Discount Membership· Friendly team environment· Award-winning dealership that is always looking to grow and develop its people and business· Initial Mercedes-Benz product training provided· Regular ongoing training with Mercedes-Benz to ensure remain expert in field· Company Pension SchemeThe ideal candidate would:· Possess commercial awareness and can understand the ‘bigger picture’ when applying a decision· Possess strong interpersonal and mediation skills to communicate calmly and effectively· Be able to analyse data, identify issues, and develop practical solutions to service challenges· Contribute to strategic planning and the implementation of organisational goals.To apply for this position please apply with a copy of your CV.Job Type: PermanentWork Location: In personBenefits:Company pensionOn-site parking Ciceley Commercials Ltd is an award winning, Mercedes-Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle and Dumfries. We are a family run business, established over 50 years ago and currently employ over 240 people. This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership.