Parts Telesales Advisor

HGV Traders

About the role

Location: Dunstable, GB, LU5 4QFPosition Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. What you will doTake calls from customers enquiring about HGV Truck and Van Parts, locating and raising invoices across all depots in order to facilitate a smooth collection service to all customers.Prospecting for new sales from current and potential customersMonday to Friday 40 hours Paying £26,000 plus commissionMain Tasks: Answer calls with the highest level of customer service.Prospect current and potential parts customers providing information of the company’s goods, services, and current promotions.Liaise with ASE’s introducing them to potential account customers.Discussing the use and features of various parts with customers.Process Parts orders in line with company processes.Raising parts quotes on enquiriesLiaise with Depot parts team to ensure customer expectations are met.Assist with stock counts in depots when required Driving Licence requiredRequirementsKey Skills Required:Full UK Driving LicenceExperience in customer facing position within HGV and Van vehicle partsSales and target drivenInfluencing others to buy additional parts.Excellent telephone manner.To be able to effectively communicate at all levels both written and verbally with people inside the organisation as well as external customers.Numerical ability to be able to work with part numbers.Accuracy and attention to detail.IT Literate to work within company processes and systems.Ability to work without supervision.Team Player What’s in it for you?Benefits:25 days holiday and rising with servicePension scheme up to 5% matchedHealthcare Cash Back SchemeEmployee discounts across Retailers, Cinemas, Services plus moreEmployee discounts on Arval Contract Hire CarsWe value your data privacy and therefore do not accept applications via mail. Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

Requirements

• Company Pension

Job details

Experience

Experience in customer facing position

Education

IT Literate

Hours

Monday to Friday