Service Advisor - Norwich
Ford & Slater
About the role
Service Advisor - NorwichWe currently have an exciting new vacancy for a Service Advisor at our Norwich depot.As a Service Advisor, we can offer you:A competitive salary (depending on your Service Advisor experience)DAF Academy Service Advisor Training22 days paid holiday (plus statutory) rising to 25 (plus statutory) with serviceEmployee Of The Month CompetitionCareer progression opportunitiesEmployee Assistance ProgramPensionDeath in service life insurance schemeCycle to work schemeFree ParkingWho are we looking for as a Service Advisor:You will have previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor or in a similar role.Or have a passion for trucks and providing exceptional customer service.A customer focused individual with excellent communication skills.PC Literate.Full UK driving licence.The Service Advisor role / responsibilities include (but not limited to):Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices.Working: Alternate weeks, Monday to Friday 6am - 3pm / 9:30am – 6:30pm.1 in 4 Saturdays 8am - Midday.Apply today to start your Service Advisor journey with Ford & SlaterNo agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful. Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business.