Trainee Mercedes Benz Service Advisor
HGV Traders
About the role
Location: DartfordHours: 44.5 hours a week, working every other Saturday 8am -12pmSalary: starting at £11.44 per hour.Are you passionate about the automotive industry and looking to launch your career with a leading company? SAGA Truck and Van is seeking a dedicated Trainee Service Advisor to join our dynamic team. If you're enthusiastic, customer-focused, and ready to take on a new challenge, this could be the perfect opportunity for you!As our Trainee Service Advisor, you will be liaising with and updating customers, managing workshop loading, upselling our service offering, compiling estimates, building relationships and delivering a first-class service to our customers.Key Responsibilities:Customer Service Excellence: Build and maintain strong customer relationships by providing exceptional service.Administrative Support: Assist in various office administration tasks to ensure smooth operations.Communication Skills: Utilise excellent written, face-to-face, and phone communication skills to interact with customers and colleagues effectively.Computer Proficiency: Demonstrate a good understanding of general computer systems, helping you streamline tasks and provide efficient service.Problem-Solving: Use your sharp problem-solving skills to address customer inquiries and resolve issues effectively.Attention to Detail: Maintain a keen eye for detail to ensure accuracy in all aspects of your work.Requirements:Previous customer service experience is highly desirable.Previous experience in office administration is a plus.Excellent communication skills in written, face-to-face, and phone interactions.Familiarity with general computer systems.Strong problem-solving abilities.Attention to detail is a must.How to Apply: If you're ready to embark on an exciting career journey with SAGA Truck and Van, please submit your CV and an optional cover letter highlighting your relevant skills and experience. We look forward to welcoming you to our team!Visit our website: www.rcm-saga.ukFor more info on the role please contact: daniel.lopez@rcm-saga.ukSAGA Truck and Van Ltd are committed to continuing its policy of equality in all aspects of employment and service delivery.Benefits:Cycle to work schemeFree parkingHealth & wellbeing programmeLife insuranceOn-site gymOn-site parkingReferral programmeJob Types: Full-time, PermanentExperience: Service Advisor: 1 year (preferred)Work authorisation: United Kingdom (required)Work Location: In person A Thriving Company: We're thrilled to announce our exciting rebrand from Sparshatt Truck and Van to SAGA Truck and Van! We continue to deliver the highest standards of service you expect. Today the group operates four well-established sales and service sites across the county, employing over 230 staff. Career Growth: We believe in nurturing talent and providing opportunities for career progression. As a Trainee Service Advisor, you'll have the chance to develop your skills and grow within the company.