Truck Handover Specialist
Rygor Auto
About the role
Truck Handover SpecialistM4 Corridor - Westbury, Swindon or Reading.DOEMonday to Friday 08:30 to 5:30pmVehicle allowance, great benefits, mobile phone and laptopYour Role: Role Level on the Rygor Career Journey Map: C3, Individual Contributor – SpecialistIf you are looking to be part of an award-winning company, offering you a great career, then look no further! We are looking for an experienced and inspiring Truck Handover specialist to join our brilliant sales team. This is a key customer-facing role where you’ll be responsible for delivering exceptional handover experiences to our customers, ensuring they leave with confidence and clarity.Day to day, you will be:Working in partnership with the Truck Sales Team, conduct product handovers to customers receiving demonstration trucks.Working in partnership with the Truck Sales Team, conduct product handovers to customers receiving their newly purchased trucks.Explain and ensure a thorough understanding of the trucks safety features and modes of operation.Demonstrate the use of all driver aids and safety systems.Demonstrate the use of digital services, such as FleetBoard and My TruckPoint.Advise on the points of contact for service-related requirements.Ensure that access to compliance files is in place.Feedback to be shared with the relevant truck sales executive to ensure customer is completely satisfied.Attend training events where required to ensure skills and knowledge are maintained and updated.Skills & Behaviours Required for this Role:Full C + E category UK driving license.Experience in the haulage industry, truck retail operations or as a Driver Trainer preferred.Research shows that some people are less likely to apply for a role unless they meet 100% of the criteria. As long as you are experienced for the role, and hold the relevant and required qualifications, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!Benefits for youAn extra day off for your BirthdayBusiness close 24 December and 27 December in 2025, so you can enjoy your time off over the festive per23 days of annual leave per year PLUS Bank HolidaysFour times death in service benefit.Working for Motor Trader’s ‘Employer of the Year’.Working for an official Great Place to Work™️ and UK Best Workplace.Working for a Best UK Workplace for Wellbeing and Development.Awarded Armed Forces Covenant Silver Award (RLS)Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.Auto-enrolment pension.Self-development journalRygor Group Ranked 101 in SW Business Insider’s Top 500 CompaniesEnhanced Maternity and Paternity pay policies.Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).Mental Health First Aiders.Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.Annual appraisals programme and progression opportunities.Manufacturer training and access to our in-house training.Long service recognition and annual leave increase after 5 years’ service.Branded uniformCharities of the Year programme, Army Sport sponsors and community engagement initiativesOur Values & BehavioursWe’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.“Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.”- Patrick, TechnicianRewardingI am grateful. I am courageous. I am curious.ReliableI am honest. I am attentive. I am trustworthy.RespectfulI am inclusive. I am resilient. I am kind.✅ Hiring ProcessWe shortlist CVs online, so make sure to include information about yourself that makes you stand outA short screening call with our hiring manager or a member of our people teamCome to site and meet the team, have a tour, and let’s have a chat so we can get to know each other betterIf your application is successful, we’ll be excited to make you an offerDiversity, Equity, Inclusion and Belonging (DEIB)At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. As an award-winning organisation, we are proud to be a community of professionals from a wide range of backgrounds, experiences, and perspectives. We believe that individuality should be celebrated, and we strive to ensure that every team member feels valued, respected, and empowered. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles. We actively promote an inclusive environment where you can bring your authentic self to work every day, because we know that when you thrive, so does our businessSupportIf you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed. We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024. Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We also received the Silver award for our onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one. We’re officially a Great Place to Work™ (multiple years running) and our company culture truly reflects our core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what we do and so is creating an environment where our team can thrive. Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UK’s top automotive Groups, with a turnover of circa £300m a year. Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles, and also offer passenger car aftersales at select locations. Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond. Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK’s largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers. Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations. With a dedicated and focused team that can provide exacting customers with the support required to deliver the capability needed by operational staff located in the harshest environments around the world.