Workshop Invoicer- Mercedes Benz Truck & Van Southampton
HGV Traders
About the role
Workshop InvoicerLocation: Mercedes Benz Truck & Van SouthamptonHours: 45 hours per weekSalary: CompetitiveBenefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount schemeBonus schemes: Customer satisfaction and team performance bonus schemesWhat does a Workshop Invoicer do?As an Invoice and Claim Administrator, you are a critical part the Service Team.Your role is to support the Customer Executives and Service Manager to ensure customers receive the best service through efficient, timely and accurate administration processes.Day to Day You willPrepare cost estimates, invoices and associated paperwork for all work completed within the companyPrepare and submit repair and maintenance claims and warranty claims, ensuring the quality and compliance of all documentation.Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt.Complete regular and documented self-audits to drive continuous improvement in business processes.Support the Service Team with effective WIP control.What experience do I need?Experience working in an automotive service operation or in a comparable role.Proven track record in warranty/service contract administration.Basic knowledge of trucks, specifically Mercedes-Benz Trucks.Understanding of compliance associated with Heavy Goods Vehicles.Basic knowledge of service-relevant applications.Basic computer skills as well as general business knowledge.General IT knowledge of Microsoft Office applications.If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.